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No-Fault Claims Process
All title insurance policies issued by First American Title Insurance Company include a no-fault claims process and the insured is simply required to submit the details of the claim in writing to begin the process. Upon receipt and review of the claim, a representative from our Claims Department will contact you to discuss the details further.
We're Here to Help Guide You
Our team of experienced claims representatives will answer your questions and guide you through the claims process step-by-step.
1. Where to Start
• Retrieve your policy, or obtain the policy number
• Collect any documentation to support your claim (i.e. survey, tax bill, building permit, etc.)
2. Submitting a Claim
There are 3 ways to submit a claim to the Claims Department:
• Complete the applicable Proof of Loss form online and fax in any supporting documentation to FCT:
Title Insurance Policy Proof of Loss
• Complete the form, print a copy and send it by mail together with any supporting documentation; or
• Send us a written description of the issue, including the policy number and any supporting documentation.
Mailing Address:
FCT, 2235 Sheridan Garden Drive, Oakville, ON L6J 7Y5
Attention: Claims Department
Fax Number: 905.287.1006 or 1.877.466.3196
3. Acknowledgement of Claim
• A representative from the Claims Department will contact you to acknowledge receipt of your claim and discuss the next steps.
• Throughout the process, we will contact you as necessary to discuss the details of your claim up until the time it is resolved
If you have any questions about your claim or our claims process, please contact us at 905.287.4325 or 1.866.515.5516 or by email at claims@firstcdn.com and one of our claims representatives will be happy to assist you.
Thank you for choosing FCT and we look forward to working with you to resolve your claim as quickly as possible.
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